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Important COVID-19 information

As people around the world navigate the uncharted territory and global effect of COVID-19, we all have questions. We have developed this page to help you learn about our response to this unprecedented event, get key information, and access responses as they pertain to your state.

Important COVID-19 information

As people around the world navigate the uncharted territory and global effect of COVID-19, we all have questions. We have developed this page to help you learn about our response to this unprecedented event, get key information, and access responses as they pertain to your state.

A message to our customers

We remain hard at work to support you through these challenging times.

Read a message from Chairman and CEO, Esfand Dinshaw, about navigating COVID-19 with confidence.

Life insurance impacts in your state

Many states have adopted and communicated emergency orders related to the COVID-19 Pandemic. For your convenience, we have included links to state emergency orders below. Please navigate to your state to see if an order has been issued.

If you have concerns about your ability to make your payments, we encourage you to reach out to our Customer Contact team at 800-923-3223 to discuss your policy and determine what accommodations are available to you.

 

StateFormDate
AlabamaBulletin 2020-53/30/2020
AlaskaB 20-08
Order R20-04
Order R20-07
3/18/2020
4/15/2020
4/16/2020
ArizonaBulletin 2020-044/16/2020
ArkansasBulletin 6-2020
Bulletin 12-2020
3/11/2020
3/11/2020
CaliforniaNotice5/15/2020
ConnecticutIC-40
Executive Order 75
DOI Guidance
Guidance
3/24/2020
4/1/2020
4/1/2020
4/2/2020
DelawareNotice3/20/2020
District of ColumbiaOrder 03-20204/27/2020
FloridaMemorandum OIR-20-04M
OIR-20-03M
3/25/2020
3/16/2020
HawaiiMemorandum 2020-3I3/27/2020
IndianaEO 20-05
Bulletin 252
3/19/2020
3/18/2020
KansasFAQ3/28/2020
LouisianaEmergency Rule 403/12/2020
MaineBulletin 4423/12/2020
MarylandBulletin 20-103/20/2020
MassachusettsBulletin 2020-053/23/2020
MichiganBulletin 2020-16-INS4/13/2020
MississippiBulletin 2020-3 (Amended March 25, 2020)
Bulletin 2020-4
3/25/2020
4/1/2020
MissouriInsurance Bulletin 20-05
Insurance Bulletin 20-10
3/13/2020
5/7/2020
MontanaLetter to Industry3/26/2020
New JerseyBulletin 20-04
Executive Order 123
Bulletin 20-16
3/19/2020
4/9/2020
4/10/2020
New MexicoBulletin 2020-0063/30/2020
New YorkCircular Letter 53/10/2020
North CarolinaCommissioner Advisory
Bulletin 20-B-06
Bulletin 20-B-07
 
3/27/2020
4/27/2020
North DakotaBulletin 2020-83/30/2020
OhioBulletin 20-073/30/2020
OklahomaBulletin 2020-023/17/2020
OregonEmergency Order
Extension of Emergency Order
3/25/2020
4/23/2020
PennsylvaniaNotice3/20/2020
Puerto RicoRuling Letter CN-2020-267-D3/25/2020
Rhode IslandBulletin 2020-43/25/2020
South CarolinaBulletin 20-023/25/2020
TennesseeBulletin 20-033/24/2020
TexasBulletin 0007-203/23/2020
West VirginiaEmergency Order3/18/20
WisconsinMarch 20 bulletin3/20/20

 

 

These temporary procedures do not waive the policyowners' obligation to pay premiums due but may allow the extra time in which to pay them.

1243MW-24 5-27-20